Contact art craftsman.
Questions about a product, order, or specification? Reach our support team by email or phone.
Business information.
Registered address
art craftsman Inc.
30 N Gould St
Ste R
Sheridan, WY 82801
United StatesHours
Monday – Friday
Email support and phone inquiries
Shipping & Returns
Clear support from order to delivery.
- U.S. shipping
- Orders may be fulfilled by manufacturing and logistics partners outside the U.S., including in China. Tracking is sent when available.
- Hand-packed
- Products are prepared for shipment with care and practical packaging.
- Returns
- Return requests are accepted within 30 days after delivery for unused, uninstalled items in original packaging.
- Product support
- For product specifications or installation questions, contact us before ordering.
FAQ
Quiet answers
to common questions.
When will my order ship?+
Most orders are prepared within 2-3 business days. Estimated U.S. transit time is usually 7-15 business days after shipment.
What is your return policy?+
Return requests are accepted within 30 days after delivery for unused, uninstalled items in original packaging.
Do you ship internationally?+
We currently focus on orders within the United States. International requests can be reviewed case by case.
Are your lamps dimmable?+
Dimming support depends on the product. Please review the product specifications before ordering.
Can I see a piece in person?+
For product questions, email info@wabigrain.online or call +1 213-547-1082.